Returns Policy
At Forivita, your satisfaction is our priority. If you are not completely satisfied with your order, you can return your product according to the conditions below.
Right of withdrawal
You have the right to return your order up to 30 days after receipt. After registering your return, you then have another 3 days to actually send the product back to us.
Conditions for return
To be eligible for a full refund, the product must be:
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Unused and undamaged
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Returned in its original packaging, if reasonably possible
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Complete, including all accessories and parts supplied
If the product is damaged or the packaging is more damaged than necessary to assess the product, we may charge a depreciation fee.
Exceptions to the right of return
The following products cannot be returned:
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Products that are not suitable for return for hygienic reasons and whose seal has been broken
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Personalized or custom-made products
Costs for return
The costs for returning an order are at your own expense.
The exact costs for returns vary per carrier. Please consult the website of your chosen shipping service for this.
Refund
Once we have received and checked your return, we will refund the full purchase amount within
days via the original payment method.
Register a return
Would you like to return a product? Please contact us via:
📩 info@forivita.com
Please include the following in your message:
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your name;
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your order number;
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the reason for return.
We will then send you the return instructions.
We do our utmost to handle returns carefully and fairly.
Thank you for your trust in Forivita.
